Privacy Policy

1. Our Privacy Promise

BankCSV Pro is designed with privacy by default. We do not collect, store, or transmit your financial data. All file processing happens entirely in your web browser using JavaScript. Your CSV or Excel files never leave your device.

2. Data Processing

When you upload a bank statement for conversion, the file is read locally by your browser. The data is processed on your device to detect headers, map columns, clean rows, and generate a downloadable CSV.

We do not upload your file to any server. No copies are made on our infrastructure. No databases or logs contain your transaction details.

3. Payment Processing

Payments are processed securely by Stripe. When you purchase a license, you are redirected to Stripe’s checkout page. Stripe may collect payment details and billing information according to its own privacy policy.

After payment, Stripe redirects you back with a session ID. We send that session ID to our server endpoint to verify the payment status. If you later use Restore access, you can enter the billing email Stripe already collected. We look up that email in Stripe and, if there is an active subscription, send a short-lived 6-digit code through Resend (a transactional email provider). We do not receive or store your card number, bank account, or file content.

4. License Storage

Your license status is stored locally in your browser using localStorage and a cookie. This allows the tool to remember that you have an active pass on your device. We do not store license information on our servers, and it cannot be accessed by us.

5. Cookies and Local Storage

We use essential browser storage to remember your license status and currency preference. We also use a self-hosted Umami instance to collect privacy-friendly usage analytics (for example page views). That analytics data does not include your bank files, transaction amounts, payees, or CSV contents. No advertising cookies are used.

6. Optional Product Updates

On Stripe’s own secure payment page — not on our site — you may optionally answer a question about receiving emails on product updates, new bank support, and occasional promotions. This defaults to “No.” If you answer “Yes,” we store that consent as metadata on your Stripe customer record (marketing_opt_in) and may use the billing email Stripe already collected for that purpose.

You can unsubscribe at any time by emailing help@bankcsvpro.com. We do not use a separate mailing list or share your email with third-party marketing platforms. Restore codes are sent through Resend as transactional mail only.

7. Changes to This Policy

If we make material changes to this privacy policy, we will update the date above. Continued use of BankCSV Pro after changes means you accept the revised policy.

8. Contact

For privacy questions or data concerns, contact us at help@bankcsvpro.com.